Zingy Chance Giveaway with Thank yous - Terms and Conditions

  1. The Giveaway is operated by EDF Energy Customers plc registered in England with registered number 02228297and whose registered office is at 40 Grosvenor Place, Victoria, London SW1X 7EN (“EDF Energy” or “we”, “us”, “our”). These terms and conditions (Giveaway Terms) apply to the Giveaway.
  2. To get the chance to apply for a free Zingy goody in our Giveaway you must be an “Eligible Participant”, which means you must:
    a. be an energy supply customer of EDF Energy (gas and/or electricity) (new and/or existing);
    b. be registered with MyAccount;
    c. select to receive electronic (or “paperless”) communications from us; and
    d. complete and submit the "Thank yous online form"at edfenergy.com/thankyous between 14.00 on 7 November 2014 and 23:59 on 31 December 2014 (the “Giveaway Period”).
  3. By submitting a Thank yous form you accept these Giveaway terms. Entry for this Giveaway is not available by post or phone and is only available online. Should you not have online facilities you cannot ask someone else to register for this Giveaway on your behalf.
  4. If any of the eligibility criteria, mentioned above in paragraphs 2(a-c), are not satisfied in relation to your participation in the Giveaway on both the date of participation and the date on which your Zingy goody is allocated, we reserve the right to withhold such Zingy goody.
  5. Each Eligible Participant may only take part in the Giveaway once and shall only receive one Zingy goody. Eligible Participants will only be able to submit one entry during the entire Giveaway Period any duplicate submission of the Thank yous form will not be considered valid and will be excluded from the Giveaway. 
  6. The Zingy goodies will be allocated on a daily “first-come, first-served basis”. A limited number of Zingy goodies will be available on each day of the Giveaway. There is a limited number of each type of Zingy goody. The Zingy goody that any Eligible Participants will receive will be chosen at random by us. Zingy goodies may not be exchanged for other Zingy goodies or any cash alternative.
  7. If there are no Zingy goodies left on the day that you try and take part in the Giveaway then the Thank yous form will not be available.  If you do not receive confirmation when you submit your Thank yous form then your chance to participate in the Giveaway and submission of the Thank yous form has been unsuccessful and you may try again on another day.
  8. We will use the information you supply to us on the Thank yous form to:
    a. administer your participation in the Giveaway;
    b. send you information and offers solely in relation to any other Thank yous;
    c. verify that you are a customer of EDF Energy.
  9. Such information will not be used to update your account details or MyAccount information for any communications other than Thank yous. To update your existing contact details for these purposes this must be done separately via MyAccount or by contacting our Customer Services department on 0800 096 9000.
  10. We rely on the accuracy of the information provided by you on your Thank yous form and MyAccount and you are responsible for ensuring that this is accurate and up-to-date. 
  11. Subject to you complying with these Giveaway Terms and successfully using your chance to apply for a Zingy goody while stocks of the Zingy goodies remain, the Zingy goody will be sent out to your mailing address by standard Royal Mail post. In order to supply your Zingy goody, we may need to pass your information onto other third parties and by entering you agree to this.
  12. The Zingy goodies are not transferable, by way of sale or otherwise, to any other person.
  13. It is your responsibility to read any restrictions or warnings on the Zingy goody and ensure that the Zingy goody is suitable for your intended use.
  14. We cannot guarantee that the appearance and/or colours of any Zingy goody, as shown on the website or in any electronic or paper communication are an exact reproduction of the appearance and/or colours of the Zingy goody itself. All sizes quoted are approximate.
  15. In the unlikely event that you receive a Zingy goody which is faulty, please notify us before 28 February 2015 by providing us with the details to the Marketing Operations Team at: 329 Portland Road, Hove, Sussex, BN3 5SU. You will be responsible for the costs of postage.
  16. You are not automatically entitled to any replacement of any faulty Zingy goodies. Any replacement Zingy goody shall be provided at our sole discretion. 
  17. We will not be liable to you for any loss or damage incurred by you arising out of or in connection with your participation in the Giveaway including, without limitation, if you do not receive a Zingy goody.
  18. Nothing in these Giveaway Terms shall operate to limit or exclude our liability for death or personal injury caused by our negligence or for fraud (including, but not limited to, fraudulent misrepresentation) or for that which cannot lawfully be excluded. Further, nothing in these Giveaway Terms shall affect your statutory rights.
  19. All data collected by us in relation to the Giveaway will be governed by our Privacy Policy at edfenergy.com/ thankyous.
  20. If you receive a Zingy goody you may be required to participate in publicity relating to the Zingy goody and/or the Giveaway and by entering this Giveaway you agree to participate.
  21. We may refuse your claim for a Zingy goody if at any time we suspect that you have been involved in any abuse or attempted abuse of the Giveaway or any fraud or breach or attempted breach of these Giveaway Terms.
  22. The “Zingy goodies” available during the Giveaway Period are: 99,400 Zingy keyrings, 4,700 Zingy soft toys and 69,580 Zingy stickers. The Zingy goodies are subject to availability. The number of Zingy goodies available on each day of the Giveaway will be allocated on a pro-rata basis according to volume of communications and campaigns that we choose to send to promote the Giveaway. Any Zingy goodies that are left unallocated on any day during the Giveaway Period will roll-over to the next day. 
  23. We may substitute, amend, suspend or terminate: any Zingy goody, the Giveaway or these Giveaway Terms at any time at our absolute discretion but will endeavour to give as much notice as we reasonably can before doing so, and will advertise any substitution, amendment, suspension or termination at edfenergy.com/ thankyous.There are no cash alternatives available for the Zingy goody.
  24. Our decision on all aspects of the Giveaway, including the interpretation and application of the Giveaway Terms is final in all respects and we will not enter into any correspondence on such matters.
  25. These Giveaway Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Giveaway Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.