Understanding your energy bill puts you in control

EDF Energy bills now show at a glance exactly how much energy you used last quarter compared to the previous quarter and the same quarter last year. Our interactive e-guide will show you step by step what each part of your bill means.

It should enable you to manage your energy consumption more effectively, and could even help you cut your energy bills.

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Submit your meter reading in seconds, anytime

As long as you have your account number and postcode, you can submit your meter reading.

Understanding the Climate Change Levy (CCL)

CCL is a tax on the amount of energy you use. The government introduced CCL to help reduce greenhouse gas emissions - a principal cause of climate change. It is designed to promote energy efficiency and encourage businesses to invest in energy saving equipment.

We collect CCL from our customers on the government’s behalf - it affects most businesses and public sector bodies that pay VAT at the standard rate. CCL will be shown separately on your bill, is subject to VAT and cannot be reclaimed from HMRC.

How your bill can be exempt from CCL

Any supply from renewable sources is automatically exempt from CCL, as is domestic or charitable non-business use. If your organisation is defined as an energy intensive user or a horticulture user, the supply may also qualify for partial exemption.

For more specific information on exemptions, contact the Department of Energy and Climate Change (DECC) on 0300 060 4000 or visit www.hmrc.gov.uk.

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What costs make up your bill?

Ever wondered how we set the rates that you pay? Find out what costs go into supplying your energy.

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How to pay your bill

We offer a number of ways to pay your EDF Energy bill, so find the one that suits you best.

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Frequently asked questions

For quick answers to questions you have about your bill, our rates, meters, tariffs and more, check out our FAQs.

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Call us with your query

Call us now on freephone

0800 096 2255(1)

We're open Monday to Friday between 8am and 6pm. If that's not convenient, we have several other ways to get in touch.

 

Manage your account online

Sign up or log in to your online account 'MyAccount' where you can: 

  • Submit meter readings
  • View and download bills
  • Pay bills online, securely
  • Sign up to paperless billing 
  • Manage your account on the go
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Treating customers fairly

We are committed to delivering fair value, better service and simplicity.

See all our tariffs

We have tariffs to suit the needs of all customers. Find the one that's right for you:


Make sure you also read our guide to meter types to make sure you've got the right meter for your needs. 

Interested in our fuel mix? You can see it here.

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Free energy efficiency report

Try our free online service, Business Fit, and see where your business could save money.

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Energy efficiency tips and advice

Making simple changes could save you energy and money.

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We now supply gas!

We are now offering a flexible gas tariff, which you can sign up to with or without an electricity tariff.