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1. Making a Complaint | Customer Complaints Procedure | EDF ...

... Additional information for domestic customers: Our complaints handling
procedure is regulated by the complaint handling standards regulations. ... .

2. Complaints handling procedure for Small Medium Enterprise ...

... Further information Our complaints handling procedure is regulated
by the complaint handling standards regulations. A ... .

3. Complaints handling procedure for business customers

... Further information Our complaints handling procedure is regulated
by the complaint handling standards regulations. A ... .

4. Customer Complaints Review

... Related links. Making a complaint; Annual complaints report; Customer
commitments; Making a complaint booklet. External Links. ... .

5. [PDF] Making a complaint

... 1 2 Page 3. Step 1: Contact us with your complaint You can do this by: o calling
our Complaints Resolution team on 0800 051 1643. ... .

6. [PDF] Discouted CHP LECs

... The Ombudsman only considers complaints by Domestic and Micro ... or whether
the Ombudsman can consider your complaint, please contact the ... .

7. [PDF] Annual Consumer Complaints Handling Report

... booklet*. Our complaints handling procedure is regulated by the
Consumer Complaint Handling Standards Regulations. A ... .

8. [PDF] Complaints Handling Procedure

... groups or arbitrators. Complaints Outcome We will respond to your
complaint within 10 working days. Following the full ... .

9. [PDF] Our Quarterly Complaints Performance 1 July - 30 September ...

Page 1. Our Quarterly Complaints Performance 1 ... Dates of quarter Number
of complaints received 253,110 420,447 Percentage ... .

10. [PDF] We're listening and learning

Page 1. We're listening and learning Q1 Customer Complaints Review
Highlights from Q1 ... Page 2. Q1 Complaints Tables ... .

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