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1. Making a complaint | Help and advice for home customers ...

Find out how to make a complaint to EDF Energy,
and how the complaints process works. ... .

2. Complaints | Help and advice for SMEs | EDF Energy

... Our complaints handling procedure is regulated by the complaint handling
standards regulations, which you can download here. ... .

3. Complaints handling procedures | Existing Large Business ...

Find out how to make a complaint to EDF Energy,
and how the complaints process works. ... .

4. Complaints performance | Help and support for home ...

... Customer complaints review, January to March 2014. Q2 2014 saw an
increase in the number of customers registering a complaint. ... .

5. Complaints handling procedure for Small Medium Enterprise ...

... Further information Our complaints handling procedure is regulated
by the complaint handling standards regulations. A ... .

6. [PDF] Making a complaint

... 1 2 Page 3. Step 1: Contact us with your complaint You can do this by: o calling
our Complaints Resolution team on 0800 051 1643. ... .

7. [PDF] Annual Consumer Complaints Handling Report

... booklet*. Our complaints handling procedure is regulated by the
Consumer Complaint Handling Standards Regulations. A ... .

8. [PDF] Discouted CHP LECs

... The Ombudsman only considers complaints by Domestic and Micro ... or whether
the Ombudsman can consider your complaint, please contact the ... .

9. [PDF] Complaints Handling Procedure

... groups or arbitrators. Complaints Outcome We will respond to your
complaint within 10 working days. Following the full ... .

10. [PDF]

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