skip to primary navigation

primary navigation

skip to secondary navigation

main content

Thats why we’ve set up a ball retrieval service

Children play in open spaces with footballs, frisbees and kites all year round – and some of these accidentally find their way into our sites, usually our substations. We know that to a child, getting their ball back is more important than anything, but we’re committed to preventing children from entering our premises.

Contact us

If your child’s ball or other toy goes inside one of our sites, please call us:

East: 0800 783 8838
London: 0800 028 0247
South: 0800 783 8866

Or email simon.frazer@edfenergy.com – and we'll retrieve it for you.

Related links


†Calls may be monitored and recorded as part of our customer care programme. Calls to ‘0800’ numbers are free from BT landlines, other network operators’ charges may vary.