2006 will see an increasing emphasis on our commitment to delivering a balanced and sustainable way of doing business. Each area of our corporate responsibility is assigned to a senior executive, here they share their views for the future.

Vincent de Rivaz, Chief Executive
Responsibility: Occupational health & safety

'Climate change and increasing awareness of the need for a sustainable future will increasingly drive consumer behaviour and choices. This creates the opportunity for a closer relationship with customers for energy companies like ours. We want to anticipate how we can help our customers develop more sustainable ways to use energy for the sake of their wallets and for the climate. This will be the key to our future customer strategy.'

Humphrey Cadoux-Hudson, Chief Financial Officer
Responsibility: Supply chain (non-fuel procurement)

'The desire to further improve our commitment to ethical procurement in 2006 has been encapsulated within our ethical procurement policy. This covers all aspects of our approach to suppliers from their ethical procurement stance to HSE and our own behaviours with respect to on time payment.'

Paul Cuttill, Chief Operating Officer, Networks Branch
Responsibility: Customers/consumers

'Our customers are the 20million citizens that rely on us to power their lives. They trust us to do the right thing. We see true citizen centric behaviour as taking this trust, never abusing it but building on it by excelling simultaneously in operational efficiency and a sustainable customer experience, ie there is always something more than a single transaction.'

Chris Daniels, Chief Operating Officer, Energy Branch
Responsibility: Environment and Supply chain (fuel procurement)

'2005 has seen a rude awakening for the energymarkets, with growing concerns regarding security of supplies, higher commodity costs and the impact of our operations on the environment. The Branch faces a tremendous challenge, in 2006 and beyond, to continue to responsibly deliver competitively priced electricity and gas for our customers.”

Derek Lickorish, Chief Operating Officer, Customers Branch
Responsibility: Customers/consumers

“Corporate Responsibility is a major element of our ambitions for 2006. Our role in the communities we serve and our approach to tackling the issues surrounding fuel poverty and environmental change are of increasing importance to our customers and vital to the future of our business.”

Miriam Maes, Chief Operating Officer, Development Branch
Responsibility: Customers/consumers

'In 2006 the Development Branch will focus on the growing requirements of our customers to ensure the utility infrastructure we build and operate for them is sustainable and meets the needs of future generations. Our expertise with private networks and sustainable energy, coupled with partnerships we have developed, allow us to offer multi-utility, sustainable solutions that developers, transport operators, government and others are calling for and which few businesses can yet deliver.'

Helen Shaw, Human Resources Director
Responsibility: Human Rights and Employee issues

Employees: 'Our employees are key to achieving our Company ambitions and improving employee satisfaction levels will support the achievement of all of the ambitions. The foundations of employee satisfaction have been laid with a competitive benefits packages and ongoing training and development initiatives. The challenge for the Company in the year ahead is to improve further satisfaction levels and at the same time deliver necessary business change and developments.'

Human Rights: 'The concept of human rights applies to several aspects of our operations, from the labour conditions of workers within our supply chains to the ways in which we are serving and supporting our most vulnerable customers. As a responsible company, we accept that we share some responsibility for our impact on such groups. As a member organisation of the Basic Services Network on Human Rights, we work with peer companies to identify the potential human rights issues over which we have influence, and to work collaboratively to address these. EDF Energy's focus during 2006 will primarily be on assessing and addressing human rights risks in our global supply chain, continuing to support and attract employees from all backgrounds and walks of life, and taking forward our leadership position on tackling debt and fuel poverty amongst our vulnerable customers.'

Peter Hofman, Director, Sustainable Future
Responsibility: Sustainability Strategy

'This exciting year ahead will be one in which the company establishes a point of true competitive difference by placing long term sustainability at the centre of our business agenda, and ensuring the full alignment of our business and Corporate Responsibility ambitions.'

Gareth Wynn, Director of Communications
Responsibility: Community

'We are aligning our community programme with our business activity and using it as a great way to engage employees and make them feel good about their company. It is also a powerful way to build positive relationships with people living in the communities where we work and who are affected by what we do. I am delighted that so many employees have joined our recently launched ambassadors programme to help us do even better.'