Residential Customers

EDF Energy has a 13% share of the UK's residential energy market. We serve that market through our retail brands: London Energy, Seeboard Energy, SWEB Energy and EDF Energy. We strive to offer excellent customer care, to provide a reliable service and to offer good value products.

This section discusses how well we have served our customers during 2004.

Please read our Corporate Policy on Disconnection for Non-Payment of Debt: Residential Live Debt.

Please read our Corporate Policy on Debt Prevention and Management: Residential Customers.