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We’re here to help you and your business in any way we can. Feel free to contact us by phone, email or in writing, and we will do everything possible to provide the information and advice you're looking for.

MyAccount »

Our secure, web-based service gives you everything you need to manage your account in one place, from paying your bill, leaving a meter read to paperless billing. Register here.

Contact us »

Got a query? Email or call us free. Or for more information use our Questions and answers section.

Submit a meter reading »

Our online meter reading submission form is quick and easy.

Ways to pay »

Choose the one that suits your business best.

How to read your bill »

We have taken your advice on including the information you want to see.

Understanding our rates »

Energy charges can be complex, so we are here to simplify them.

Contact us

General enquires
0800 096 2255
Mon - Fri, 8am to 6pm

or by Email.


†Calls may be monitored and recorded as part of our customer care programme. Calls to ‘0800’ numbers are free from BT landlines, other network operators’ charges may vary.