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We are here to help you with any of your Network enquiries or issues in London, the East of England and the South East of England. Our Emergency Contact numbers are available 24 hours a day, 365 days a year.

Standards of Services »

Find out about our Service Standards and the entitlements that you can receive if we fail to meet any of these standards

Priority Services »

Priority services for customers with special needs during power cuts

Streetworks »

Find out more about our Streetworks activity and how the Traffic Management Act affects you

Frequently Asked Questions »

Before contacting us you might like to look at the following frequently asked questions

Contact Us »

Contact us for network emergencies, connections services, complaints and general enquiries

Are you our Networks Customer?


General Enquiries

0845 601 4516