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If you live in London, the East of England or the South East of England you are probably one of the 7.8 million customers that we distribute electricity to.

We own and operate the electrical system outside your home, for example, the cables in or under the street. We also connect direct to the main fuse and meter in your home.

Our networks are vast. They would stretch several times around the circumference of the planet.

Altogether, there are 170,000 kilometres of underground cables and overhead lines and 66.300 substations.

EDF Energy power cut helplines

London 0800 0280 247
East of England 0800 783 8838
South East 0800 783 8866

How to get in touch with us

You can contact our Customer Relations team on:

Tel: 0800 028 4587 

What we do »

EDF Energy Networks is an electricity distribution company. Here is what we do and do not do.

Where we work »

EDF Energy Networks runs three distribution networks stretching from the Wash to the River Arun.

General
enquiries

for further information call

0845 601 4516