If you live in London, the East of England or the South East of England you are probably one of the 7.8 million customers that we distribute electricity to. We own and operate the electrical system outside your home, for example, the cables in or under the street. We also connect direct to the main fuse and meter in your home. Our networks are vast. They would stretch several times around the circumference of the planet. Altogether, there are 170,000 kilometres of underground cables and overhead lines and 66.300 substations.
EDF Energy power cut helplines
London 0800 0280 247
How to get in touch with us
You can contact our Customer Relations team on: Tel: 0800 028 4587
East of England 0800 783 8838
South East 0800 783 8866
General
enquiries
for further information call
0845 601 4516

