The enclosed legal statements are split into three main sections: terms and conditions of use, conditions of use and privacy policy.
Terms and conditions of use
Use of website
Your use of EDF Energy’s website (“Website”) is governed by these terms and conditions ("Conditions"). By browsing this Website, you are deemed to have accepted them. The products, including energy supply, services and offers featured in this Website are only available in England, Scotland and Wales, and are subject to stated conditions. All advertising is only intended for the market in England, Scotland and Wales. If you do not agree to be bound by these Conditions then you must not use or access this Website. If you breach any Condition of use, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.
Who we are
London Energy plc and Seeboard Energy Limited, together trading as EDF Energy (collectively "we" or "us") all form part of the EDF Energy family of companies.
Copyright
In these Conditions we use the term "Information" to mean all information, data, text, animation and graphic images contained on the pages of this Website, including information contained in or ascertainable from the source code. Please note that the copyright contained in the Information on this Website is either owned, controlled or licensed by or to us.
You are permitted to download and print Information subject to the following conditions:
- The Information is not used for commercial exploitation;
- Images on this Website are protected by copyright and no rights are granted to use any of them without the prior written permission of the owner;
- The Information may be subject to other intellectual property rights reserved by EDF Energy or other third parties and nothing in the Information should be interpreted as an authorisation or entitlement to use or licence any products, processes or technology contained within the Information;
- Logos and names which identify us or third parties and their respective products and services are proprietary marks of ours and or the relevant third parties.
The Information must not be copied or reproduced, used or otherwise dealt with for any other reason. You are not entitled to modify or redistribute the content of this Website or link, frame or deep-link it on any other website without our express written permission. Nothing contained on this Website should be interpreted as an authorisation or entitlement to licence or use logos and names.
Disclaimer
Whilst every effort is made to make sure that all pricing and discount information displayed on our Website is correct, these prices do not form any part of a contract unless specified otherwise.
We have tried to ensure that all Information we provide through this Website is correct at the time of inclusion. We apologise if any errors have slipped through. Please note that the Information is subject to change at any time without notice. You use the Information contained in this Website at your own risk as we make no warranties, representations or undertakings:
- about any of the content of this Website or of any other website referred to or accessed by hyper-text link through this Website (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or
- that the Information is free of infection by computer virus, worms, Trojan horses or anything else capable of contaminating or destroying computer software; or
- that the Website will meet your requirements or will be uninterrupted, timely, or error free, or that defects will be corrected; and
- that anything on this Website (including, without limitation, opinions expressed by us) constitutes or shall be deemed to constitute the provision of financial or other advice and/or making an offer or recommendation to invest or otherwise deal in shares or any other securities or to enter into any other transactions.
We shall not be liable to any person, company or other organisation for any false, misleading or inaccurate Information contained on the pages of this Website and we do not accept liability for the accuracy, completeness of, or any use of the Information or reliance placed upon it.
Commercial use
This Website is for commercial enterprises only (not being individual or domestic customers). You confirm that by using this Website that you are not acting in an individual or domestic capacity.
Product terms and conditions
If you apply for any product or services on our Website you should also read any conditions related directly to that product. Should there be any contradiction between these Conditions and the terms and conditions specific to the product or service, then the specific terms and conditions shall prevail.
External links
This Website contains links to other sites. Please be aware that we do not review or endorse and are not responsible or liable, directly or indirectly, for; the privacy practices of such other sites; the websites, including any advertising, content, products, goods or other materials available from such websites; or the use to which others make of these websites for any damage, loss or offence caused or alleged to be caused by, or in connection with, any such advertising, content, products, goods or other materials or services available on such websites.
Alterations
We reserve the right to:
- modify or withdraw, temporarily or permanently all or any part of this Website and will not be liable to you for any modifications to the Website; and/or
- change these Conditions from time to time. Your continued use of the Website following such changes shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether these Conditions have been changed. If you do not agree to these Conditions then you must immediately stop using the Website.
Intellectual property
All intellectual property rights ("Intellectual Property Rights") which means any of the following in any part of the world: any patents or patent applications; any trade marks or service marks (whether or not registered) including any applications therefore; inventions, whether or not capable of protection by patent or registration; know-how; copyright, database or design rights whether registered or unregistered (including rights in computer software and in any database); any trading style, get up, trade or service name together with any goodwill accrued, contained in the content of this Website shall remain at all times vested in us or our licensors. No rights are granted to use any of them without our prior written permission. All Intellectual Property Rights are reserved by us and our licensors.
Jurisdiction and law
These Conditions and any terms and conditions relating to products or services described in this Website shall be governed by and construed in accordance with the laws of England and Wales.
EDF Energy Customers plc, registered number 2228297, with registered office at 40 Grosvenor Place, London SW1X 7EN, incorporated in England and Wales.
Last updated: January 2010
Conditions of use
Thank your for visiting the Website. The following terms apply to your use of the Website. Please check back regularly to see if there have been any changes.
By using the Website you acknowledge and agree that:
- Although due care has been taken in compiling the contents of this Website, we accept no liability in respect of any errors, omission or inaccuracies contained or referred to in it. We are providing the content on the Website in good faith but no warranty or representation is given that the content is accurate, complete or up to date. Use of content on the Website is at your own risk. While we take reasonable precautions to prevent computer viruses and other malicious programs on the Website, no liability is accepted for them.
- Any intellectual property rights in the content of this Website are owned by us and our licensors. You are permitted to download and print content from the Website solely for your own internal business purposes and/or personal use. The Website content must not be copied or reproduced, used or otherwise dealt with for any other reason. You are not entitled to modify or redistribute the content of this Website or link, frame or deep-link it on any other website without our express written permission.
- Trade marks, logos and brand names shown on the Website are owned by us or our licensors. No rights are granted to use any of them without our prior written permission.
- Information transmitted via this Website will pass over public telecommunications networks which are inherently insecure. We make no representation or warranty that the operation of this Website will be uninterrupted or error free and disclaim all liability in respect of it.
- This Website contains links to other websites. We accept no responsibility or liability for any material supplied by or contained on any third party website which is linked from or to this Website, or any use of personal data by such third party.
Privacy policy
The privacy of your personal data is important to us. The following sets out what we do with the information we collect using this Website:
- The Website creates a cookie (a small piece of computer code) which is sent to and stored on the user's computer containing a unique session identifier only. This identifier is used to record site usage statistics.
- In a separate automatic operation the web server will collect the user's IP address and details of the website where the user came from before entering the Website. This information is used to:
- Work out how many times the Website has been visited;
- Record which parts of the Website have been visited so we can improve the content and layout of the Website. The information collected is not linked to you as an individual. Cookies stored on your computer will automatically be deleted if you do not revisit the Website for 90 days.
- The Website is hosted on a server in the UK.
If you have any questions in relation to the Conditions of Use or the Privacy Policy please do not hesitate to contact us the address below or email at: webmaster@edfenergy.com.
EDF Energy Customers plc, registered number 2228297, with registered office at 40 Grosvenor Place, London SW1X 7EN, incorporated in England and Wales.
Subscribed users - what you need to access Energy Zone and Energy View
- Access to a personal computer
- Internet access
- A web browser
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- Java 1.4.1_7 or above (for next day data reports)
- Operating System Windows NT 4 SP6, 2000, XP
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- Download Java Applets, version 1.4.1_7 or above (for next day only)
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