Understanding your electricity bill

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1. 1

   Your meter readings:

   A = a read was taken by a meter operative

   C = customer own read

   E = estimated read

   

2. 2 Payments

   Shows any payments you have made since your last bill and how you made them.

   

3. 3 Charges

   Charges for this bill. Here you will find the amount you've been charged per unit and the meter readings the charges are based on.

   

4. 4 The watermark

   The watermark will tell you instantly if your bill is based on an estimate, if you see this watermark you can contact us to provide a meter reading:

   www.edfenergy.com/meterreadingform

   24-hour automated service - 0800 056 3456

   Residential - 0800 096 9000

   

5. 5

   The balance of your account.