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We’re always looking for ways to improve our service – we’ve even redesigned our bills to take into account comments and suggestions from our customers. Take a closer look and we’ll explain what’s in your energy bill.

What’s in your energy bill?

Your gas and electricity bills contain a lot of useful information. They show at a glance how much energy you used last quarter, how this compares with the previous quarter and with the same quarter last year.

We’re the first energy supplier to include this information – it could help you to use energy more efficiently and save on your energy bills.

Take a closer look at your energy bills

We’ll help you understand the information on your gas and electricity bills. Just click on the links below:


Want to know more about your energy bills?

Download our information booklet Your Gas Bill and Electricity Bill Explained*.


* If you are unable to view the information booklet in PDF format then please go to adobe.com and download adobe acrobat reader. It’s free of charge and will only take a few minutes to install.

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EDF Energy is not responsible for the content of external websites.

Need Help?

Call us free on:

0800 096 9000


†Calls may be monitored and recorded as part of our customer care programme. Calls to ‘0800’ numbers are free from BT landlines, other network operators’ charges may vary.