ECO is a government initiative created to help people keep their homes warm, especially throughout the winter months. This help is provided by installing home improvements, designed to save money on energy bills. And we're giving some of these improvements away for free to people who meet certain eligibility criteria. But provided you do and your property is suitable, you should be able to have a number of energy efficiency improvements installed in your home for free.
One of our specialist team can guide you through the eligibility criteria to check if you're eligible. A qualified assessor will then carry out a detailed assessment of your home, to find out exactly what improvements your home is suitable for. You don't even have to be an EDF Energy customer as it's a national, government initiative. And remember, the improvements are free.
It’s as easy as one...two...three
We've made it quick and simple to get going with installing energy efficiency improvements so you can start saving energy and money. You will see exactly what you should expect, in our three easy steps: eligibility, assessment and installation.
Each energy efficiency improvement helps to keep your home warmer and aims to reduce the amount you spend on your energy bills. Take a look below, to see the range of energy efficiency improvements on offer.
When heat rises it escapes through the roof. Loft insulation helps to prevent this. In a year, it could generate savings of up to £175^ by keeping more heat in your home.
Cavity wall insulation
Many homes built after 1920 can have cavity wall insulation installed. It could generate savings of up to £135^ a year by keeping more warmth inside your four walls.
Boiler repair or replacement
Some older boilers are less energy efficient than modern boilers or become less efficient over time. So you could receive a boiler service with any necessary repairs or even a new A-rated boiler with a two-year warranty, fitted by a qualified engineer. This is available free to people who privately rent or own their own home.
^ Savings information provided by the Energy Saving Trust. Savings based on a typical three-bedroom semi-detached gas heated house with an annual gas consumption of 18,700kWh, with an average gas price of 4.49p/kWh and an electricity price of 14.39p/kWh; correct as of September 2011 and valid for 2011-12. Actual savings achieved will vary depending on type, age, main heating fuel of your home or if you choose to take increased warmth following installation of the improvements.
Once you've complete the online application form, one of our specialist team will call you back within 24 hours, but this may take us a little longer during weekends and bank holidays. They'll take you through the eligibility criteria to see if you qualify for the scheme. If we believe you're eligible, we'll arrange for a qualified energy advisor to visit you and assess the suitability of your home for energy efficiency improvements.
To qualify, someone in your household must meet one of the six following criteria.
If you don't meet any of these criteria, you could still get help paying for home improvements, through the Green Deal, which launched earlier this year.
* Calls to EDF Energy may be monitored and recorded to improve the quality of service we provide to you. Calls to 0800 numbers are free from BT landlines; other network operators' charges may vary.
Once we confirm that you’re eligible, a qualified energy advisor from one of our certified installers visit you to carry out a detailed assessment of your home. They will then confirm which improvements are most appropriate for you. At this point you could be asked for proof of eligibility.
If you're a tenant, we will need to gain permission from your landlord to install improvements in your home, before an energy advisor arranges to visit you. We can do this for you, but you'll need to provide contact details for your landlord, so we can get in touch with them. We won't use their details for any other reason, than getting their permission.
Based on the assessment of your home, the energy advisor will recommend suitable improvements and the installation of these will be organised for a date that's convenient for you. You'll simply need to agree to a contract directly with our certified installer, to have these improvements fitted in your home. All work will be carried out by qualified installers with as little disruption as possible.