Contact us by email
To email us click on the email addresses below, or alternatively copy and paste customer_correspondence@edfenergy.com into your email address field – but before you do, take a look at our questions and answers page. You may find the answer to your question is already waiting for you.
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Dual Fuel (gas and electricity) enquiries
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Gas and electricity sales enquiries
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Energy efficiency advice
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Customers with special requirements enquiries
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Electricity prepayment enquiries
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Gas prepayment enquiries
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Moving home enquiries
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Green Tariff enquiries
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Meter reading enquiries
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Bill payment enquiries
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MyAccount enquiries (myaccount@edfenergy.com)
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Home improvements (HomeServices@edfenergy.com)
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General information