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Understanding your bills

We've been rolling out our new bill since 31 March 2014. Learn about how your new-look bills, read reminders and annual statements work.

We also feature information and guides on bills sent out before 31 March 2014.

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Finding the best way to pay for you

There are lots of different ways to pay your gas and electricity bills. Find out which method suits you best.

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Save money and time with Direct Debit

Sign up to Direct Debit and you'll know exactly what you’re paying for your energy every month of the year. It’s better value too, because you’ll either get a 6% discount or a lower unit rate.

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Peace of mind with Pay As You Go

EDF Energy's Pay As You Go lets you keep control of your energy costs. A prepayment meter allows you to pay for your gas and electricity as you use it, so there are no meter readings or bills.

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Struggling to pay your bill?

EDF Energy is experienced in helping you to work out ways to pay that won't overstretch your budget.