ECO4 and GBIS schemes have now closed
Thanks for your interest. Unfortunately, we’re no longer accepting new applications for these government schemes.
ECO4
We stopped accepting new ECO4 applications in early March 2026. Although the scheme officially closes at the end of December 2026, this allows us time to process existing installations already in progress.
For any ECO4 related complaints, we always recommend speaking to the installation company in the first instance. Please see Ofgem’s ECO Complaint page for more information.
Great British Insulation Scheme
We stopped accepting new GBIS applications in October 2025. Although the scheme officially ends in March 2026, we’re still working to process any applications already in progress ahead of the deadline.
If you need support, please contact your local authority for information on alternative grants (such as the Warm Homes Scheme).
A smart meter can help you save
We're here to help you track your energy usage with a smart meter – see where you can save, as well as lower your carbon footprint. Upgrade your meter at no extra cost and receive more accurate bills. With a smart meter, you'll also benefit from;
- Being in control - see how much energy you're using
- Once installed, log into your energy account and sign up for our free Energy Hub(1) to give you more insight into your energy patterns
- If you use cards or keys, you can top up online
Get extra support
Are you worried about bills, managing your money or need additional support? Find out what support we have to help you.