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How can we guide you to the best tariff?

  1. It's now easier to be
    an energy shopper
  2. Find the best value tariff
    that’s right for you
  3. Let us help you when
    you switch
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Our customer commitments

In 2012, our CEO made three promises to our customers: to deliver fair value, better service and simplicity

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We're here for extra help

Our Personalised Support Service brings together five services for helping customers who are most in need

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Energy saving for your home

Keeping household costs down is really important. Find out about the latest energy-saving schemes here

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Do we owe you a refund?

At EDF Energy we want to do the right thing by our customers, including refunding you if we owe you money

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Our energy

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Help Centre

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Work with us

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